Testimonials


Shantel was great to work with. She made it easy for us to get into a new home. Being a business owner, it is a challenge to get the right kind of financing and also there are a lot of hoops to jump through but, Shantel did most of the heavy lifting for us. She was great! I definitely recommend anyone looking for a home to go through Shantel.

Patrick Chapman
Riverton, UT \ October 31, 2017


Shantel is the best loan officer!! She has helped me with refinance twice and buying a new home just recently. Shantel has also helped several family members as a loan officer. This says something! Even my realtor was suprised at the low interest rate she was able to get. She is reliable, honest, and always available to answer questions you might have. I would definitely recommend Shantel as your loan officer.

Vicki Sugden
South Jordan, UT | December 17, 2015


Shantel has a caring attitude! She is very knowledgeable and provided us the BEST customer service!!! Shantel always kept us informed on the progress on are loan. She advised us on the best way to get the best rates and lender credit. I have used Shantel for several refinance, as well as a new home purchase. I would highly recommend her for you next loan or refinance. Thanks Shantel for an awesome experience.

Teresa Bertlshofer
Tremonton, UT | January 07, 2016


We love Shantel!! We have worked with her 2 times now and will be returning for any future services. Shantel is knowledgeable, friendly, and fast to find answers to any of your questions. She is fantastic at keeping you in the loop to the whole process. I have an impatient husband and her regular communication helps keep him satisfied and me sane! We recommend Shantel to everyone!

Aneaya Sorensen
Eagle Mountain, UT | February 13, 2015


Shantel Matagi is absolutely amazing! We ran into a few hiccups with a different lender and decided to switch. Shantel is incredibly good at her job. She knows the ins and outs but what makes her the best is SHE CARES! She cares about you and your home and she works tirelessly to make buying a home (which is naturally stressful) a great experience! Shantel is incredible! She is the very best in the business. She took care of a close friend of mine and he feels the same way. There is none better than Shantel Matagi and her team. -Chris

Chris Miles
Saratoga Springs, UT | August 09, 2016


Shantel did an outstanding job securing us a loan. She made the process easy and stress free. She was quick to respond to our questions and educated us along the way. The whole time my wife and I kept saying, “there’s no way buying a house is this easy” and thanks to Shantel it truly was. Amazing experience and Shantel is incredible. You won’t be disappoint

Will Lara
Spanish Fork, UT | May 06, 2016


We work very hard for our customers because nothing pleases us more than helping our clients achieve the dream of affordable home ownership. We want to add you to our list of very satisfied customers.

Read what others have said about working with us:

Shantel has done my loans since 2003 and I keep coming back. She is awesome! Highly recommended!

Josh Christensen
Centerville, UT | December 28, 2015


Shantel was great to work with! She got us locked in on a great rate with our refinance!

Jamie Stewart
Hurricane, UT | November 21, 2015


Shantel was fantastic! She was great to work with and was able to answer all of my questions in a timely manner, I would definitely recommend going through Shantel

Steven Dunton
Layton, UT | January 13, 2016


Most amazing loan experience I’ve ever had in my life!! Seriously….it’s like getting a Harvard education and going to a comedy club and winning the lottery all wrapped up in one. I don’t know how she does it…..but it’s pretty impressive!!

John Butterfield
Riverton, UT | August 13, 2015


She is fantastic. Never had issue. She is great help from the beginning all the way to closing. Highly commandeered for any one who is interested

Venkata Vattikuti
South Jordan, UT | September 17, 2015


We were able to turn a 1st and 2nd mortgage and 2 credit cards into a better mortgage with a payment lower than our prior mortgage. Thanks for helping us to make that happen Shantel!

Nic Hales
Riverton, UT | November 15, 2015


I would recommend Shantel to anyone. She treated us like a true friend throughout the entire process.

Jeremy Knighton
Harrisville, UT | February 22, 2016


Shantel made our experience stress free, she always kept us up to date and never left us in the dark. We will use her again if we ever sell/buy again. Thank you Shantel for all that you did for us. We appreciate it. :)

Scott Perschon II
West Valley City, UT | April 13, 2015


Shantel has been the most easy and enjoyable person to work with when we have done anything involving mortgages!! She is very knowledgeable and eager to find the very best way to get the most value out of your mortgage. We have worked with her with almost all of our home buying activities. She has made the difference in helping us save our money as well as keeping us sane when dealing with this very confusing banking system! If and or when we decide to buy or sell another home, we will be working with her again!! If anyone we know is looking at buying or selling property, I WILL tell them they need to work with Shantel so that they will have the best outcome possible!!

Mark Bertlshofer
Tremonton, UT | January 04, 2016


Shantel was easy to work with and really made us feel that we were her only priority. She was generous with her time in answering all of our questions and made us feel that we could call her up and chat about options or changes at any time. We’ve used her on two occasions and both times our experience was first-rate.

Paige Anderson
Salt Lake City, UT | July 14, 2015


Shantel Rocks! We had a ton of issues getting into our home, we went through the process 4 different times before finally getting into the home we love! Shantel was amazing to work with through the processes and kept me grounded through the chaos. She was always available to answer questions, run numbers, reassure me, offer advice. I recommend Shantel to everyone I know. If you are in the need for an amazing Mortgage Broker, Shantel is it!

Jamie Lloyd
Riverton, UT | August 20, 2015


Purchasing a home is a bit scary and you don’t want to get overcharged and be in the dark about one of the most important financial decisions that you will ever make. I used to be a Mortgage broker and used Shantel for my processing. She knew more about loans than anyone I knew. I had full confidence in here to do things right and be honest.

Aaron Jensen
Riverton, UT | December 10, 2015


Shantel was wonderful to work with. From the first phone call until we completed the process she was just fantastic. Explained everything and answered all our questions. Our refinance went so smoothly and quickly that we’ve already passed her information onto others. Thanks again!

Andrea Knapton
Lehi, UT | March 09, 2016


Shantel has been a great person to work with for our first mortgage. She is very kind and helpful. She has gone extra miles to help us understand every little detail about the loan. She made sure to educate us and not just sign us up for a loan. She is well aware of the product and customer expectations. She is reachable by phone or email throughout the day. She is an awesome person to work with and is a good friend.

Ignatius Ravi
North Salt Lake City, UT | November 03, 2015


Shantel is truly an expert in her field. She worked endlessly to make sure our home loan completed on-time and completely. I can honestly say we would not have been able to purchase our most recent home if it wasn’t for her hard work! We will definitely use Altius in the future!

Janell Probst
Alpine, UT | August 04, 2015


Thank you so much Shantel for your great loan officer skills and for making our first time home buying experience a pleasant one! I was working with a previous loan officer before I met you and the process he was telling and showing me sounded so daunting and impossible. With you it seemed like it was way easy cause you made it that way. Thank you so much!! We love our brand new home and thank you so much for your 100$ gift certificate to Walmart that we got the other day in our new mailbox ???? you have blessed our lives!! Thanks for being great at what you do! Arohanui

Celia M.
West Valley City, UT | October 14, 2015


Hi Shantel, As I am moving in my new home, I can’t help thinking of all the good people that made my dreams a reality. My friends who believed in me and of course you. Shantel, I am very grateful for everything you have done, how thorough you are and how nice of person you are, always willing to help and go the extra mile. I have heard a lot of good things about you from different people and they are absolutely right. I do not want to pass the opportunity to thank you and tell you how much of instrument you are in changing my life. Thank you for helping me, for believing in me and for making my dream a reality. Thank you. You are wonderful and if I ever know about people looking for a house, I will give them your name. I totally trust you and so does everybody else. We are slowly moving in because I wanted to repaint some walls. I did one bedroom and there is more to do, but it is coming along and I AM VERY HAPPY!!! Thank you again.

- Janine Daelman
Magna, UT | April 04, 2016


First time buyer… I was not even sure I would qualify. I called Shantel and immediately, she responded to me with a lot of kindness and knowledge. Without her, I do not think I could have gone through the “hassle” of buying a home. She helped me all the way, with a lot of patience and always so quick to respond. Never had to wait more than a few minutes, Mostly, she made me feel like I could do it and gave me all the tools to reach my goal. I never knew that people like her existed in the “money” market. She is genuine, honest and caring. I will recommend her without a doubt to anybody who is looking for a home and financing. Shantel is the best. No doubt about it. The experience with her is remarkable.

Janine Daelman
magna, UT | April 18, 2016


Shantel was so friendly and so enthusiastic about helping us with our house! She is the best! We will definitley recommend her to anyone we meet who needs a lending agent!

Caitie Henderson
Salt Lake City, UT | May 06, 2016


Shantel was so helpful through the entire home-buying process. She gave us constant updates and helped us get the best deal possible. I would absolutely recommend her to anyone interested in buying a home.

- Corby Dixon
Taylorsville, UT | May 06, 2016


Shantel was amazing to work with! Answered all of my questions and made the whole process super easy!

Cameron Mcculloch
Sandy, UT | May 13, 2016


Shantel has done such an amazing job, I am so thankful, I can honestly say she has done the impossible to help me refinance my home and lower my interest rate. I was able to get out of a really bad deal with my previous mortgage company,. She always answered all my questions and concerns. Very knowledgeable and experienced. Great communicator, always keeping me informed with everything that went on during the process. I will recommend Shantel to everyone I know. Thanks so much!

Patricia Torres
West Valley City, UT | September 21, 2016


Shantel is great to work with!!! She answered all our questions in a timely manner and was great to help us out and give advice. We are first time home buyers so to us that was a big deal. She also was also able to lock us in at a perfect time and got us a great interest rate!! We would definitely work with her again!

Jolie May
Sandy, UT | September 14, 2016


Want to have the loan process go super smooth and actually close???? Then look no further, Shantel is hands down the best loan officer I have ever used. I have used her for my rentals, refinances and my primary home. She knows it all!!!

Cody Hofhine
South Jordan, UT | August 01, 2016


Shantel was a god send in our home buying process, and just a wonderful person all around. I would recommend her to anyone looking to purchase a home : )

Zachary Vincent
Tooele, UT | May 12, 2016


Shantel really listened to all my concerns and answered all my (million) questions! She helped us understand everything about the process of buying a home! We happened upon her information after a mishap with America First, and I truly believe it was God’s hand that guided us to her! We saved a ton of money just by trusting her and going through her. Recommending her to everyone I know!

Sheilani Combe
Salt Lake City, UT | March 10, 2016


When buying a home most people go crazy having to provide all the time,paperwork, even your first born and signature in blood! We didn’t feel that way at all with shantel! She is very knowledgeable as well as sweet to work with! We were in our new home in no time hassle free! Best interest rate we could get all from her hard work and understanding of the market! We highly recommend you see shantel! You won’t be sorry! Give her a call today!

Clint Barney
Salt Lake City, UT | January 14, 2016


Thank you Shantel for being available all the time we needed someone to answer questions related to home loan. You are the best lending agent!! You had good contacts and very good knowledge in setting up all the necessary docs for loan approval process. We had a very less time to close on our house as we were leaving on vacation. You had all the patience in the world to answer our questions and set up call/ emails as necessary to get the work done so we could have a nice vacation. You are a very nice human who understands the stressful moments and what a buyer goes through while being excited for new home and worried about the loan process and paper work. You pulled it off really well. It was the best home buying experience with you and our realtor.

Sonika and anirudh
North salt lake , UT | September 29, 2016


Shantel was very helpful. She walked me through the entire process. She stayed calm and patient with me when I was frustrated (buying a home can be frustrating – lol). She gave me all the information and explained everything perfectly. Thank you!

Stacey S.
Spanish Fork, UT | July 20, 2015


Altius Mortgage Group makes dreams come true!! I never thought I could ever buy my first home, however, they helped me do so!! Shantel was available for me 24 hours a day, answering every question I had, and held my hand along the way. I will be recommending them to everyone I know.

Brittany Ayala
Salt Lake City, UT | July 01, 2015


Shantel has done a fantastic job for me on two separate loans in the last 12 months. You have an extremely valuable asset working with your company. Kind Regards,

Shaun Farr
Orem, UT | February 20, 2015


Our Experience with Shantel Matagi from Altius Mortgage group was beyond perfection! She was so professional and was on top of everything! She was always quick to respond and explain anything I had questions about. She was also very experienced which avoided us from having to go back and forth constantly. We were turned down by multiple other Brokers and Banks and Shantel was able to make our dreams come true. I know we wouldn’t have been able to purchase our home without her!

Jen Woolboy
West Jordan, UT | August 08, 2014


Just purchased a home. There were lots of headaches, but none from the loan process. Shantel was amazing and I would use them for any home or investment property purchase. Best regards,

Neal Bingham
Salt Lake City, UT | July 02, 2014


My experience with Chantel from Altius Mortgage was beyond my expectations. Everything was handled quickly and professionally and we had no surprises at all getting our home loan done on time. In fact, it was done so quickly, we were just waiting for the buyers of our old home to finish their paperwork for over a week so we could close. I would highly recommend anyone to Altius Mortgage, and particularly Chantel Matagi, for their next home loan!

Wade Godfrey
Syracuse , UT | June 05, 2014


Shantel

Thanks you for all you did for us. Thank you for the calls and the emails . It meant a lot to talk to someone and see the passion in their work. It makes me want that in my life Again thank you thank you thank you

Grant and Latecia lallis
West Valley , UT | April 02, 2014


Our loan was more difficult than most, with several hurdles. Shantel was great to work with! She went out of her way to make things as easy as possible for us. She was very knowledgeable in the loan process, worked hard to get us the best rates and financing and kept us informed throughout each step. We enjoyed working with Shantel from start to finish. We will definitely use her in the future for any mortgage loan needs and would recommend her to all our friends and family.

Hollie and Carl
Toole , UT | February 26, 2014


We will be recommending Shantel to our friends. Not only did she give us the flexibility to shop for a rate we wanted but was constantly available to answer our questions, even with our odd hours. She was also very proactive in helping us resolve issues before they became problems. Being able to shop for rates and her availability was key to our choosing Shantel to secure our home loan.

- Richard Moore
Salt Lake City, UT | January 06, 2014


We were introduced to Shantel Matagi through our real estate agent. Shantel was wonderful to work with. She was very professional and courteous throughout our entire loan process. We found her to be very pleasant to work with. She was kind and considerate of our requests, and very open to explaining things that we didn’t understand. If a problem arose, she was on it… if something was taking too long, she took care of it. She made the process smooth and easy! Most importantly, we felt that she was really working for us… and trying to find the best possible lender for our situation. We would definitely recommend Shantel to others. Give her a try – you won’t be disappointed.

Dr. Kristin A. Christensen & Christopher Khoury
Honolulu, HI | December 13, 2013


Shantel was amazing through our whole home loan process! At times she acted as both our relator and our loaning officer, she was quick to answer any questions we had and always went the extra mile to get things accomplished. With half our income being self-employment, Shantel was the only loan officer willing to work out our difficult applications in order to get our new home. We could never thank her enough for her hard work and determination she showed.

Cristi Bissegger and Matthew Cozad
Stansbury Park City, UT | December 09, 2013


You are awesome…sooooo appreciate all u have done. There’s not enough words to express our appreciation. Wish we could do something for you

Scott Holm
Salt Lake City, UT | December 09, 2013


thank you…thank you…thank you to for helping us with this crazy process. We appreciate all your hard work…long hours and we are grateful beyond grateful for the magic that you worked!

Christine Holm
Salt Lake City, UT | December 09, 2013